Your Basket is currently empty.
   
Terms and Conditions
Terms and Conditions

1. You can place an order directly on our website by using the shopping cart facility, and pay with your VISA or MASTERCARD card. Simply use the navigation bars to browse through our products, select the product you want and click the “add to cart” button.  You will be given options to continue browsing through other products, and you may add as many products as you wish. When done, click the “checkout” button. You will be prompted for delivery and  payment details.

2. You also have the option to place an order by:

Contacting us at 021 975 2577  between 9h00 and 12h00 on weekdays, excluding public holidays
Emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Your order will be shipped after confirmation of payment, either by an electronic funds transfer, or by direct deposit at any branch of Absa Bank in South Africa.

Delivery & Dispatch

We do everything we can to make sure your order gets to you as soon as possible, normally within 1 to 3 working days. We will send you a tracking number by email.

The Courier Guy : This is a door to door service to most areas in South Africa. We will always confirm your delivery address before dispatching your order. Someone should be at the delivery address during business hours to receive the parcel.

In the event that we for whatever reason cannot complete your order in one shipment, we will contact you before any products are dispatched. You may wish to have your requested items back-ordered at that point, take part delivery or cancel the order.

Shipping Cost

Skapie offers Free Delivery on all orders greater than R750, for delivery in South Africa. For deliveries in other countries – please confirm costs per email.

In the event of your parcel requiring a dedicated special trip to deliver the shipment, additional charges may be levied. Examples of special delivery areas include: Mines, Power Stations, Plots/Farms, Remote Areas, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates. In this instance, you will be contacted prior to delivery.

Returns

If you are unhappy with your goods, you can return them unopened and in a saleable condition within 7 days of receipt for a full refund. The buyer is responsible for the original shipping costs and the cost of the return postage. We recommend that returns are sent by registered mail as we cannot accept responsibility should your returns go missing.

Privacy & Security

All your personal details are transferred to us using 128-bit SSL encryption and can only be accessed by us so that we can process your orders. Your credit or debit card details are not stored at all.

We promise to protect your privacy. We will only use the information that we collect to process your order and provide you with the best possible service. We do not disclose customer information to any third parties.

Cookies are used on this site to hold information that help to make your shopping experience with us better. The cookies used on this website do not store any personally identifiable information.

 


.
Please note that actual colours purchased may differ slightly from those viewed on this site.
Skapie
PAYMENT OPTIONS
  • EFT
  • Credit Card
  • VisaMastercard
SHIPPING
  • Please contact us for delivery outside South Africa
  • Skapie Needlecrafts
    PO Box 2195,
    Durbanville,
    7551, South Africa