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Terms of Service

Shipping Costs

  • In the event of your parcel requiring a dedicated special trip to deliver the shipment, additional charges may be levied. In this instance, you will be contacted prior to delivery.
  • Examples of special delivery areas include: Mines, Power Stations, Plots/Farms, Remote Areas, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates.

Returns Policy

  • If you are unhappy with your goods, you can return them unopened in their original packaging and in a saleable condition within 7 days of receipt for a full refund.
  • For more information on cancelling orders and returning items, see our Terms and Conditions page.

If you have any other questions please contact us at

Thank you

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  • Please contact us for delivery outside South Africa
  • Skapie Needlecrafts
    PO Box 2195,
    7551, South Africa